Refund Policy

Last updated 16 October 2026

Who sells Shavings

Orders are processed by our online reseller Paddle.com, the Merchant of Record for all our orders. Paddle handles payments and refunds.

14 days, no questions asked

If you're not happy with Shavings, ask for a refund within 14 days of your purchase and you'll get one. You don't need to give a reason.

How to ask

Email support@shavings.app from the address you bought with, or contact Paddle through the link in your receipt. The money goes back to the card or account you paid with.

After a refund

Your license ends, and you agree to stop using its key. Without a license, scanning, dry runs, Cleanup History and putting items back keep working; moving items to the Trash needs one.

This doesn't limit any right to a refund you have under consumer law. The terms cover the rest of your purchase.